Insurance built right the first time.
Three generations of Southern California coverage. Farmers first, with options when others say no.
What do you need covered?
Thousands of active clients · Same-day certificates · Est. 1961
How We Protect You
We don't just quote policies. We design insurance programs.
A quote is a number. A program is a structure: the right carrier, the right forms, the right limits, and no surprises at claim time. That is the difference between transactional insurance and experienced representation.
Business Insurance
General liability, property, commercial auto, workers comp, umbrella, and specialty placements for restaurants, contractors, landlords, care facilities, and more. We read the forms so you don't find the exclusion after the loss.
View commercial lines →Home & Auto
Homeowners, auto, landlord, umbrella, earthquake, and California FAIR Plan solutions. We work the hard California market every day and know which carriers are actually writing.
View personal lines →Life Insurance
Term, permanent, key person, and buy-sell funding through established carrier relationships. Protection sized to what your family or business actually needs, not a sales quota.
View life & benefits →Why Clients Stay
Built on legacy. Driven by strategy.
Insurance isn't a side offering for us. It's our family's profession. We understand underwriting, risk structure, carrier positioning, and long-term protection at a level most agencies simply don't.
Whether you're a business owner protecting payroll and liability exposure or a homeowner protecting your largest asset, coverage gets built correctly from day one: structured for today's market and tomorrow's risks.
Farmers first
Crawley Insurance is a Farmers Insurance agency, and Farmers is our primary platform. When a risk falls outside Farmers' underwriting appetite, qualifying accounts may be referred to a separately operated brokerage for consideration.
Hard-to-place is our lane
Wildfire zones, habitational, restaurants, assisted living, new ventures. We place risks other agencies decline through admitted and surplus lines markets.
Straight answers
If a policy doesn't cover something, we tell you before you buy it, not after the claim. Clear communication is the whole job.
Ready for a real review?
Two minutes to request a quote. A licensed agent, not a call center, follows up.
Start My QuoteSchedule of Coverages
What we write
Almost everything. Personal, commercial, life, and the specialty risks in between, placed through admitted carriers and surplus lines markets. Tap any line for detail.
Private passenger auto for individuals and families, including multi-car households, teen drivers, and high-value vehicles. We review liability limits against your actual assets, not the state minimum.
HO-3 and HO-5 coverage with replacement cost reviews so your dwelling limit reflects what it actually costs to rebuild in Southern California. Wildfire-exposed homes are a daily part of our practice, including FAIR Plan placements with companion wrap policies.
HO-6 condo coverage matched to your HOA's master policy (walls-in vs. bare walls matters) and renters policies that protect belongings and liability for a few dollars a month.
DP-3 dwelling fire programs for single rentals through full portfolios. We pay close attention to loss of rents, ordinance or law, liability limits, and the coverage details landlords discover too late with direct-to-consumer policies. California habitability compliance questions are something we handle regularly.
An extra $1M to $10M of liability protection over your home and auto policies. For most households it costs less per month than a streaming subscription and covers the lawsuit that would otherwise reach your savings and home equity.
Standard homeowners policies exclude both. We quote California Earthquake Authority and private earthquake options, plus NFIP and private flood coverage, so the two biggest California perils aren't the two biggest gaps in your protection.
Motorcycles, RVs, travel trailers, boats, and off-road vehicles, usually bundled for discounts alongside your auto and home.
When the standard market declines a wildfire-exposed home, we place the FAIR Plan fire policy and pair it with a companion (DIC) wrap policy for liability, water damage, and theft, so you're not left with fire-only coverage.
Property and liability packaged for offices, retail, and service businesses. Efficient pricing for eligible operations without giving up the coverages that matter.
Premises and products liability with the endorsements your contracts actually require: additional insured forms, primary and non-contributory wording, waivers of subrogation. If a vendor agreement or landlord lease demands specific forms, we make sure the policy delivers them.
Buildings, business personal property, and business income. We run replacement cost estimates, review ordinance or law coverage, and document valuation so there's no coinsurance surprise at claim time.
Fleets, service vehicles, movers, and haulers, including motor truck cargo and hired and non-owned auto. Distribution and delivery operations get a cargo review because that gap is common and expensive.
Required for California employers. We handle class codes, payroll audits, and experience modification (ExMod) reviews, and we stay involved on open claims because your ExMod is your premium for years to come.
Additional limits over GL, auto, and employers liability, from a single $1M layer to multi-carrier excess towers for larger operations and contract requirements.
Apartment buildings, mixed-use, and leased commercial property. This is one of the hardest segments in California right now and one of our strongest. We know the specialty habitational programs and what their forms actually cover, including how habitability claims are treated.
Restaurants, fast casual, bars, and caterers: property, GL, liquor liability, equipment breakdown, and spoilage. We know the supplemental applications these markets require and complete them right the first time.
Artisan and general contractors: GL with the right classification, tools and equipment, commercial auto, bonds, and wrap-up compliance. We watch for the exclusions (subcontractor warranties, residential work limitations) that sink contractor claims.
Assisted living, RCFEs, and human services organizations, including professional liability and abuse and molestation coverage through specialty programs built for this class.
Errors and omissions for consultants, professionals, and service firms. General liability does not cover professional mistakes; this does.
Breach response, ransomware, funds transfer fraud, and liability to customers whose data you hold. Increasingly required by contracts and increasingly the claim small businesses actually have.
One-day events, leagues, camps, and recreation programs, including participant accident coverage, through specialty sports and events markets.
New ventures, prior losses, unusual operations, coastal and brush exposures. Through Commercial Insurance Solutions and our wholesale partnerships we access surplus lines markets nationwide. Declined elsewhere does not mean uninsurable.
Short-term production and annual DICE policies (documentary, industrial, commercial, and educational film), covering equipment, rented locations, props and sets, cast, and third-party liability. We know the production markets and what certificate wording studios and locations demand.
DBA workers compensation for contractors and staffing firms supporting U.S. government and military operations overseas, a federal requirement most agencies have never placed. We handle it regularly.
Trip cancellation, travel medical, and international coverage for individuals and groups. Quote and purchase online in minutes: get an instant travel quote, or ask us to walk you through the options.
Group health options and employee benefits for California employers, structured alongside your workers comp and liability program so the whole package works together.
Term life for income replacement and mortgage protection, and permanent policies where lifelong coverage or cash value fits the plan. Sized to your actual obligations.
Funding for buy-sell agreements and protection against the loss of a key employee or partner. The piece of business planning most owners put off until it's urgent.
Our Story
Three generations. One profession.
Insurance is not something the Crawley family does on the side. It is the family profession, and it has been for three generations.
It began in 1961, when John Patrick Crawley started his Farmers Insurance career. He rose from managing a district office to leading his own district in Southern California. He raised nine children, and the insurance business continued through the family from there.
Four of his sons built careers in the industry as agents, district managers, and independent brokers. That included John's father, Patrick Crawley, whose Farmers career spanned nearly five decades. A son-in-law also spent more than forty years as a Farmers agent, and that book of business is now part of our agency.
The family's insurance experience extends beyond agency ownership. It includes workers' compensation auditing, claims adjusting, and insurance contents restoration. Insurance has shaped the Crawley family from nearly every side of the business.
John Crawley entered the industry in 2002, working in his father's Norwalk agency while finishing school. He learned the business in a way no licensing course can teach: sitting across from families after a loss, reading policies line by line, and seeing firsthand what happens when coverage is structured correctly and what happens when it is not.
In December 2005, John signed his own Farmers agency agreement. In 2009, he brought the business back to Fullerton, the city where his parents were raised, where they met, and where the family agency had once operated before moving to Norwalk. The return to Fullerton brought both the family and the business back to where their story began. The office has remained there ever since.
The agency has grown through referrals, long-term client relationships, and the acquisition of respected insurance practices built by experienced professionals. Multiple family agencies and established books of business have joined Crawley Insurance, bringing their clients into one office that now serves thousands of active households and businesses across Orange County, Los Angeles County, the Inland Empire, and the rest of Southern California.
Today, Crawley Insurance combines three generations of experience with modern technology. Clients can complete documents electronically, sign applications remotely, request certificates quickly, and communicate with licensed professionals without waiting days for a response.
The tools are new. The standard behind them is not.
We do not believe insurance is simply about finding the lowest premium. It is about making sure a family is not left underinsured after a wildfire, a business can survive a lawsuit, and the right life insurance is in place on the day a family needs it most.
For clients looking only for a transaction, there are plenty of options. For clients looking for experienced representation, clear advice, and properly structured protection, that is what we do.
Since 1961
The Crawley timeline
John Patrick Crawley, John's grandfather, begins his Farmers Insurance career and later leads his own Southern California district.
Patrick Crawley, John's father, is appointed as a Farmers agent, becoming the second generation of the family in the business.
Four of John Patrick Crawley's sons build careers in insurance as agents, district managers, and brokers. A son-in-law builds a Farmers agency spanning more than forty years.
John Crawley joins his father's agency in Norwalk while attending school.
Third generation. First desk.
John signs his own Farmers agency agreement and begins building his agency.
John brings the business back to Fullerton, the city where his parents were raised, where they met, and where the family agency had operated before moving to Norwalk. The agency remains on Commonwealth Avenue today.
John's father, Patrick Crawley, folds his decades-long book of business into his son's agency. The office where John learned the business becomes part of the business he built. That same year, another established local Farmers book of business joins the agency.
John acquires his Uncle Ron's Farmers agency, bringing another family practice and more than forty years of client relationships under one roof. A second established local book joins the agency the same year.
Thousands of active clients. A licensed team. A technology-driven office. Three generations of experience. The insurance market has changed since 1961. Our commitment to clients has not.
The Third Generation
About John Crawley
John Crawley is a third-generation insurance professional and the owner of Crawley Insurance Agency. He entered the insurance industry in 2002 in his father's agency and has operated his own agency since 2005.
Over more than two decades, John has helped thousands of California families and businesses protect their property, income, operations, and future.
His clients range from first-time renters and homeowners to real estate investors, apartment owners, restaurant operators, contractors, manufacturers, transportation businesses, and employers navigating some of California's most difficult insurance markets.
John's practice increasingly focuses on risks that require more than a basic quote. That includes wildfire-exposed homes, habitational property, commercial buildings, restaurants, contractors, and insurance programs that must satisfy lenders, landlords, property managers, vendors, and contractual requirements.
He believes the best insurance agent is an educator first. Clients should understand what they are buying, why a recommendation is being made, where the gaps may be, and what could happen at claim time. That reasoning is explained in plain language before a policy is placed, not after a loss.
Claims Guidance
When you have a claim
Filing a claim is only the beginning. Knowing how to document the loss, communicate with the carrier, understand the adjuster's requests, and avoid common mistakes can make a meaningful difference in the process.
Our office includes real claims-side experience. Megan Crawley, our Client Relations and Claims Advocate, spent years as an insurance claims adjuster handling auto and fire losses. She later helped operate an insurance contents restoration business serving insurance claims before returning to the agency.
When a client has a loss, they are guided by someone who has sat on the carrier's side of the table and understands how claims are evaluated, documented, and paid.
That experience also shapes how we write policies in the first place. Coverage is structured by people who have seen exactly where claims go wrong, which exclusions create problems, and why small coverage decisions can become major financial issues after a loss.
Most agencies give clients a claims phone number. We help clients understand what happens next.
No Adjectives, Just Facts
What makes us different
Most insurance agency websites promise trusted service and personalized attention. Here is what Crawley Insurance actually provides.
Three generations of experience
The Crawley family has worked in insurance since 1961: agency ownership, district management, claims adjusting, workers' compensation auditing, brokerage, and insurance contents restoration.
A local office
We are based in Fullerton and serve clients throughout Southern California. Call, email, complete business digitally, or walk into a physical office and speak with a licensed professional.
An accessible agency owner
John remains directly involved in complex accounts, major coverage decisions, commercial placements, and difficult insurance problems. Clients are not passed through layers of anonymous service departments.
Licensed professionals
Our team does more than process paperwork. We explain coverage, review policies, resolve billing and underwriting issues, prepare certificates, and assist when circumstances change.
Real claims experience
Our team includes a former insurance claims adjuster with experience handling auto and fire losses. That perspective helps us anticipate the issues that often become problems after a claim.
Renewal reviews
Policies should not renew silently year after year. We work to identify coverage changes, property updates, business changes, new drivers, and new exposures before renewal.
Modern technology
Electronic signatures, digital document delivery, secure forms, automated reminders, and streamlined systems make insurance easier and faster. Technology improves the process. It does not replace professional advice.
Fast certificates and documents
Business owners, property owners, contractors, and vendors often need certificates and evidence of insurance quickly. Our systems are designed to respond efficiently when deadlines matter.
Clear explanations
We explain what a policy covers, what it excludes, what limits apply, and where a client may still be exposed. We do not wait until after a claim to explain the fine print.
Farmers first
Crawley Insurance is a Farmers Insurance agency, and Farmers is our primary insurance platform. When a risk falls outside Farmers' underwriting appetite or available Farmers placement options, qualifying accounts may be referred to a separately operated brokerage for consideration. That process is reserved for risks Farmers and its available placement resources cannot write.
Our Approach
Better questions, better protection
Insurance is not about buying the longest policy or the cheapest quote. It is about identifying the financial risks that could seriously affect a family or business and transferring those risks properly. That means asking better questions.
What would it cost to rebuild the property today?
Would the liability limit be enough after a serious injury?
Does the business meet the insurance requirements in its lease or contract?
Would the family be financially secure if an income earner died?
Would a wildfire, lawsuit, water loss, theft, or vehicle accident expose assets that took years to build?
Those are the questions that matter. Our job is to help clients understand them before something happens.
The Crawley Standard
Insurance has changed since 1961. Our philosophy has not.
Build the right protection before it is needed.
Explain the coverage clearly.
Treat clients with respect.
Respond when it matters.
Our Markets
Carriers and market access
Crawley Insurance is a Farmers Insurance agency first. When a risk falls outside Farmers' underwriting appetite, placements may be considered through additional admitted carriers, specialty programs, and surplus lines wholesalers. A sample of the markets available:
Market availability varies by risk, location, and eligibility. This list is representative, not exhaustive; through our wholesale partnerships we access dozens of additional carriers.
Straight Answers
Frequently asked questions
Wildfire losses, construction cost inflation, and reinsurance pricing have pushed the entire California market up, and several carriers stopped writing new business here. The answer isn't to shop blindly; it's to make sure your dwelling limit, deductibles, and mitigation credits are set correctly and that you're with a carrier that's actually committed to California. That's a review we do every day.
You still have options. We check every standard market first, then place the California FAIR Plan fire policy paired with a companion wrap policy that adds back liability, theft, and water damage. You end up with complete coverage, just assembled from two policies instead of one.
Admitted carriers are licensed by the state and backed by the California guarantee fund. Surplus lines (E&S) carriers write the risks admitted carriers won't: unusual operations, tough locations, prior losses. E&S is a normal, regulated part of the market and is often the only home for hard-to-place risks. We use both and tell you which one your quote is coming from and why.
For most businesses: legal entity name, operations description, estimated annual revenue and payroll, location details, and prior insurance or loss history if you have it. Loss runs from your current carrier help us get you the best terms. Start the quote form and we'll tell you exactly what's needed for your class of business.
Yes, and this is where agencies earn their keep. Additional insured endorsements, primary and non-contributory wording, waivers of subrogation: we verify your policy actually contains the required forms before we issue the certificate, because a certificate without the endorsement behind it is worthless in a claim.
Usually not the way owners expect. Most habitability allegations (uninhabitable conditions, code compliance) are treated as excluded or uncovered by standard landlord policies, and California law adds compliance obligations that no policy pays for. There are specialty markets with habitability-specific coverage grants. If you own rentals, this deserves a real policy review, not a sales pitch. Ask us.
If you have even one employee, yes. Corporate officers and LLC members have limited exclusion options depending on ownership structure. Misclassifying workers as independent contractors is one of the most expensive mistakes a California employer can make. We'll set it up correctly and monitor your ExMod.
Call us first at (800) 910-4467 if you're unsure whether to file; not every incident should become a claim, and we'll give you a straight read. For emergencies and after-hours losses, report directly to your carrier's 24/7 claims line, then loop us in. We stay involved until the claim is resolved.
Quotes are free. Agency compensation comes from carrier commissions. On surplus lines placements, state taxes and stamping fees apply and are disclosed on your quote. Any broker fee, where applicable, is disclosed in writing before you buy. No surprises.
That's the best way to do it. One agency seeing the whole picture catches the gaps: the business auto policy that doesn't cover your personal truck, the umbrella that doesn't sit over the rental property. Package reviews are standard practice here.
Get a Quote
Two minutes now. A licensed agent follows up.
Tell us what you need covered. Your request goes straight into our agency system and a licensed agent (not a call center) reaches out, usually the same business day.
Prefer to talk? Call (800) 910-4467 or email john@crawleyinsurance.com.
Referral Partners
Your transaction closes on time. That's the whole pitch.
For Realtors, mortgage and loan officers, escrow officers, and title companies across Southern California. When insurance is the last thing standing between your client and closing, we get it placed and get the evidence of insurance into escrow fast.
Speed to close
Fast quote turnaround and evidence of insurance delivered to escrow the same day a policy binds. We work your closing date, not our queue, and we keep you and the escrow officer updated without being asked.
Hard-to-place is our lane
Wildfire zones, FAIR Plan with companion wrap policies, older homes, unusual risks. The deals other agents bounce back to you are the ones we place. A tough property is not a dead transaction.
Your client stays yours
We sell insurance, nothing else. No real estate license, no lending, no competing interest. Your client gets handled professionally and remembers who referred them to us.
Your Contact
Patrick J. Crawley
Director of Business Development
patrickj@crawleyinsurance.com
(800) 910-4467
Patrick builds and manages our partnerships with real estate offices, lenders, escrow, and title. Reach out directly or use the form and he will respond within one business day.
Have a deal in escrow right now? Skip the form and call the office with the property address and the closing date.
One good referral partner is worth a hundred cold leads. For both of us.
Send the form, or call and ask for Patrick.
Call (800) 910-4467Get in Touch
Contact the agency
- Office
- 101 E Commonwealth Ave, Suite B
Fullerton, CA 92832 - Phone
- (800) 910-4467
- john@crawleyinsurance.com
- Hours
- Monday to Friday, 9:00 AM to 5:00 PM
Evenings and weekends by appointment - License
- CA License 6008600